Report issues early
A small drip or a slow drain is easier to fix today than next month.
Resident guide
Making your apartment feel like home.
Practical tips for every stage of apartment living, from move-in day to moving out, written by the people who manage the buildings.
A little know-how goes a long way
Most apartment headaches, whether leaks, drafts, pests or noise, are easier to prevent than to fix. A few simple habits keep your home comfortable and your building in good shape.
This guide collects the advice our team gives most often.
Everyday essentials
Prevent leaks
Use shower curtains properly, never pour grease down drains and know where your shutoff valve is.
Test your detectors
Check smoke and carbon monoxide detectors monthly and report any problems.
Keep it clean & dry
Wipe up moisture and run bathroom fans to prevent mold and pests.
Be a good neighbor
Keep noise down at night and use the building's trash and recycling rules.
Get renter's insurance
It protects your belongings and liability, and many leases require it.
Move-in day
Walk through the apartment, note and photograph existing conditions, test appliances, locate the circuit breaker and water shutoff, and set up utilities that are in your name.
Living there
Submit repair requests in writing, allow access for scheduled work, keep heating vents and radiators clear, and let management know about any changes to who lives in the unit.
Moving out
Give notice as your lease requires, schedule a move-out inspection, clean thoroughly, return all keys and share a forwarding address for your deposit.
Frequently asked questions
How do I report a maintenance problem in my apartment?
Submit a written request through your building's maintenance system or management contact, with a description and photos. For emergencies such as a major leak or no heat, call management right away.
What counts as a maintenance emergency?
Situations that threaten safety or property, such as flooding, no heat in winter, gas smells, electrical hazards or a broken entry door. If you smell gas, leave and call 911 first.
Do I need renter's insurance?
Many leases require it, and it is strongly recommended. It covers your belongings and personal liability, which the building's insurance does not.
How do I get my security deposit back?
Leave the apartment clean and undamaged beyond normal wear and tear, return all keys, attend the move-out inspection and provide a forwarding address.
A Fouerti resident?
Send our team a message and we will route it to the right person.
Brooklyn, New York